This machine and German whole bean coffee (Jacobs, Tchibo or Eduscho - Italien Lavazza is good too) make a cup of coffee that is out of this world. Unbeatable combination! Just have to clean the inside once or twice a Month with a paper towel and use filtered water (no chlorine). Cleaning is not mentioned in the manuals - you have to learn how to do it. I found out after owning it for 3 Month and it stopped working. I called service and they explained how to clean it (clean oout used grounds). I love my Jura ENA4.
I buy Lavazza cooffee and nothing else makes better coffee. My wife and I would never ever go back and use a regular coffe maker. Not only does the machine make great coffee 1st in Coffee also provides great pricing for Excellnt European Lavazza coffee. There is just nothing better!