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I purchased my refurbished Jura Ena 9 One Touch from 1st in Coffee a little over a year ago and am still in love with this machine. I couldn't justify the price of a new unit since I am not a big coffee drinker (1 cup a day) but the price of a refurbished unit was just right for a bit of an indulgence for a non-pod coffee drinker. As mentioned by other reviewers, the machine looked brand new out of the box - even the drip dray was provided brand new in shrink wrap so Jura is keen on ensuring that these refurbished units look brand new. I personally stick with non-milk drinks since I don't have time for the required manual clean-up of tubes and nozzle components plus the required Jura liquid cleanser to be used after dispensing milk - but am happy to indulge friends and family with macchiatos and cappuccinos during special visits. Net-net is that I highly recommend this machine it puts a smile on my face every morning - buy it!
We finally bought our coffee machine, after a lot of research. The Jura Ena 9 (refurbished) has so far impressed with both features and quality and the capacity and size is perfectly suited for a 2 person household.
Buying from 1st in Coffee has also turned out great, Quick shipping and great responsive customer care.
I bought the refurbished Jura ena 9 one touch. It came in the box looking brand new from the factory. Very easy set up. Intuitive to use. Prior machines were a Krups and tried a baby gaggia. Jura is a touch of a button and just amazing cappuccino and espresso. Easy clean up. Not sure how I ever lived with out this machine. Love at first cup.
Ahhhhh! That’s the early-morning sound after my first sip of the nectar of the gods. To say I am supremely happy with the refurbished Jura falls short of my happiness level, but alas, appropriate descriptors fail me. Previous reviews do a much better job of siting the more technical points, so I have no need to repeat. I am simply in love with the Jura. Thanks to the engineers, designers, manufacturer, etc etc etc.
I bought a refurbished unit for my wife as a Christmas gift. We've had it for 4 months and absolutely love it. It makes a great cup of coffee, latte, or espresso at the touch of a button. Cleanup is super easy and you can use any coffee beans you like.
We bought several manual and cheap machines before and finally gave up on them. This machine is fantastic! My wife can use it without asking for help. It cleans itself for all the basic purposes. It looks great on the counter compared to most any other item on the market. And while it's a one touch machine, the vairability with a simple turn of the knob is fantastic. I'm afraid to throw away the manual because this thing seems very complicated. But it's actually very intuitive to use once you have it up and running for a few days. The kids already know how to make it work for Mom. After a week, we are already wondering what we will do if this thing ever quits. My wife is southern German so the Swiss quality was a key selling point. There are a lot of complicated functions that make this work, so we hope it keeps up over time. The pod systems were never an option for us and the ability to change beans with the Jura is great. The grind options on this machine make you appreciate coffee again. Fantastic purchase!
Got this machine end of last year.
The one I got had a defect and stopped working properly, No Problem 1st in coffee agreed on the spot for a refund. Re-ordered a other one.
This one if flawless, provides the family with good coffees and Expressos.
- Very easy to use, fast to warm-up.
- Very easy to clean (beside the receptacles, the machine cleans by itself).
- Easy to setup, and very consistent coffee.
In the end very happy with my purchase with 1st in coffee, hopes it will last forever.
Makes cappuccino, latte machiatto, espresso "Aroma Boost" and lungo coffee. Also has hot water if you want to make the lungo Americano. I usually make a cappuccino then add a espresso to get the ratio of coffee to milk that I prefer. Each of the cap, latte and lungo have programmable settings for amounts of water, milk, temperature and strength. We empty the pucks, drip tray and fill the water daily and it covers the 5-6 cups a day and then some. I did not buy the ridiculously over-priced optional milk container, but instead use a inexpensive milk frothing "jug".
Bought a factory refurbished unit a week ago and it arrived in like-new condition. Coffee is great. The thickest milk froth is produced when using skim milk.
This machine will amaze you. I actually look forward to getting up because this machine is so easy to use and makes amazing coffee. I am totally hooked on the Latte macchiatos. Who wants the hassle of tinkering around with a machine early in the morning. Just power it up so the water heats up. Then the machine does a self rinse. Plug in the milk and press one button and voila a freshly made coffee. If mine breaks after the warranty I am buying another right away. Can't live without it.
Purchased refurbished unit a year ago. No problems and still brewing fantastic coffee. Brew 16-32oz per day. Ready to order a second one for the camper.
This is my first super-automatic and I am very impressed. The foam is very smooth/creamy. The coffee drinks are as only good as the beans you use. There are only 4 types of drinks that you can make: Espresso, Coffee (Americano type), Cappuccino, and Latte Macchiato. I mostly drink the Latte Macchiato's. The build quality of the Jura is excellent, I previously owned the Capresso CoffeeTec coffee maker and the build quality and customer service is excellent. The ENA 9 is ideal for a small number of coffee drinkers due to the small volume of waste box, water and bean hopper which suits me fine. I purchased the Jura Cool Control which works well with the ENA 9 if you like milk based coffee drinks. Clean up is very easy with the various pre-programmed rinse cycles.
I have at least two drinks per day since I owned the Jura, before with my manual Starbucks Barista espresso machine, I would only use on the weekends due to the amount of time/effort to make a drink.
I have used other brands but so far ENA 9 rates as the best coffee machine I ever used. The quality of anything coming out of it, without a doubt, is as good as any commercial coffee shop. I am 100% satisfied customer.
Customer care at 1st in Coffee is one of the best. I am glad to be one of their customers.