Having read mixed reviews, I was skeptical but have had great success with other Capresso machines in the past. Many of the reviews complained about the difficulty of the coffee basket. Honestly it is very intuitive and easy. They also complained about splashing. Mine does not venture out of the cup ( I use a mug that is wide but not extremely high) . I place the coffee basket right under the spout of my coffee grinder and there is virtually no mess. I have a Technivorm but wanted something for one cup and had an easily filled water basket. So easy to use and delicious.